Updated September 10, 2026. Existing signed agreements continue to govern existing projects.
Clear before payment
Every new project has a written proposal that states the scope, price, reserved capacity, payment schedule, cancellation and rescheduling terms, and completion or refund remedies. Review and agree to those terms before paying.
Build in a Day
Payment reserves a scheduled day for one agreed, prepared scope. Your proposal explains what happens if you cancel, need to reschedule, or cannot provide the required access and materials in time.
30-Day Implementation
The engagement has a $6,000 minimum and a 30-day commitment. $3,000 reserves the start; the remaining quoted balance is due before kickoff. Capacity and deliverables are agreed in advance. Cancellation and any amounts due or refundable are handled under the signed proposal.
If something does not meet the agreement
Email the specific issue and the agreed requirement it affects. We review it against the scope and acceptance tests, then follow the proposal’s completion or refund remedy. Implementation defects reported within 30 days of handoff are corrected without an additional implementation fee; a covered issue reported in that window remains covered until resolved.
Changes and additional work
A new feature, changed requirement, client modification, or third-party platform change is assessed separately. We agree on any additional scope and price before starting.